Thank you for choosing CONVOY Transports! At CONVOY Transports, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our platform.
By accessing or using CONVOY Transports, you agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or platform.
Information We Collect
Personal Information: When you register an account with CONVOY Transports, we collect certain personal information such as your name, email address, phone number, and agency affiliation. This information is necessary for us to provide our services and communicate with you effectively.
Transport Details: When you create a transport request or offer services through our platform, we collect information about the transport details, including pickup and drop-off locations, transport dates and times, and any special instructions provided.
Officer Information: Agencies may add officers to complete transports. We collect information about officers added to the platform, including their names, contact details, and agency affiliations.
Usage Information: We collect information about how you interact with our website and platform, including your IP address, browser type, operating system, pages visited, and actions taken. This information helps us improve our services and enhance your user experience.
How We Use Your Information
Provide and Improve Services: We use the information collected to provide our services, facilitate transports between agencies and officers, and improve the functionality of our platform.
Communicate with You: We may use your contact information to communicate with you about your account, transport requests, platform updates, and promotional offers.
Analytics and Research: We use aggregated and anonymized data for analytics, research, and statistical purposes to better understand user behavior and preferences.
Compliance and Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, or to protect our rights, property, or safety, or that of others.
Information Sharing and Disclosure
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and analytics services.
Aggregated Data: We may share aggregated and anonymized data with third parties for various purposes, including analytics, research, and marketing.
Legal Requirements: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
Your Choices
You have the right to access, correct, update, or delete your personal information at any time. You can manage your account settings and preferences through the CONVOY Transports platform, or you may contact us for assistance.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or platform and updating the "Last Updated" date at the top of this page.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at admin@convoytransports.com. We will respond to all inquiries in a timely manner.
Thank you for trusting CONVOY Transports with your information. We appreciate your business and are committed to safeguarding your privacy.